BRC Hobbies Contact Details
Shop and postal address: Unit 11 Whickham Ind. Est., Swalwell, Newcastle upon Tyne, NE16 3DA.
Telephone lines: Sales: 0191 4887879 or 0191 4888128
Our telephone lines will usually be open 9:30am – 4:30pm Mon-Fri with some exceptions - see below.
Our Retail Shop opening hours will be 9:00am - 5:00pm Mon-Fri with some exceptions - see below.
Exceptions: We are closed on Bank Holidays. During the summer, we attend several shows and consequently our shop and telephone lines are not open on some Fridays and Mondays when we are travelling to and from shows. Please go to our EVENTS page for our show dates.
We regret that we are not able to accept or answer e-mails on Saturdays, Sundays and Bank holidays.
IMPORTANT: If you need to contact us about the status of your order PLEASE ALLOW 3 BUSINESS DAYS from ordering BEFORE making your enquiry. Please ensure that you provide the DATE OF PURCHASE your PayPal TRANSACTION NUMBER (not the reference number) and your NAME and DELIVERY ADDRESS. This information is essential to ensure a response. If we cannot identify your transaction, we cannot respond.